An AI sommelier is software that recommends wine to a guest the way a human sommelier does: by asking about preferences, occasion, food, and budget, then suggesting wines that fit. SommOne.AI® pairs conversational AI with a patented recommendation engine, so the conversation feels natural and the recommendation is grounded in real wine data.
What is an AI sommelier?
Frequently Asked Questions
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Most wine apps crowdsource ratings and reviews from their users. Then they use that data to sell wines, typically the wines they want to sell. That's fine but hardly inspires confidence.
By contrast, a digital sommelier gathers user preference information systematically in a way a sophisticated predictive model can use, builds a user profile and enhances it over time as subsequent conversations take place.
Then the digital somm recommends wines based on matches between the customer preference profile and wine list and available inventory in real time. But just as importantly the digital somm makes those recommendations knowing a customer’s budget, occasion and food.
The digital somm knows its restaurant's food menu, or in a retail setting knows the right recipes to pair.
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They're as accurate as the model behind them and what they are trying to accomplish. Are they one-and-one-done interactions or are they designed to build increasingly smarter and useful user profile data?
What is their recommendation methodology, can it be explained?
SommOne.AI's recommendations come from computational linguistic and mathematical models developed over ten years and based on data from tens of thousands of professional wine critic reviews.
At its core SommOne.AI’s predictive model is based on the concept of terroir and builds out from there taking into consideration vintage and producer attributes. It is entirely data driven and every recommendation has a known data trail.
The conversational layer uses AI; the recommendations come from data-driven algorithms we share openly with customers.
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Restaurants, hospitality providers and wine retailers who want to help guests and customers discover wines they love and come back for more. SommOne.AI breaks down the barriers aspiring beginners face. SommOne.AI gets the casual wine consumer out of their comfort zone. And the aficionado can order wine faster when their partner wants it rather than studying the entire wine book.
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SommOne.AI is powered by My Wine Guide®, serving award-winning restaurants, hospitality groups and retailers on four continents with SommOne®, a wine program management and sales platform built to help operators improve their business models by selling more wine, saving staff time and increasing profitability.