The conversation is AI.
The recommendation is data science.
Your guests chat with an AI Sommelier. Behind the conversation, a patented, data-driven engine ten years in development matches every guest with the right wine from your list.
Build Customer Preference Profiles | Know Your Customers Better | Sell More Wine
This is Wine AI + A Whole Lot More
Get to Know Your Customers Better
Every conversation makes you smarter
With every interaction you learn about your customers and obtain insights into their preferences. Customer preference profiles and recommendations happen all at the same time, from the same conversation. This is way beyond simple purchase histories.
Preference capture, built into every pour.
This is Not Your Typical AI Black Box
You control the
data
Most AI operates in ways even its makers can't explain. SommOne+AI® doesn't. You know how guest preference profiles are built, and why. You get the data behind every conversation and personalized recommendation. You define the user journeys and SommOne+AI manages the conversation accordingly.
Your list, your rules, your data.
Meet Your Customers Where They Want to Meet You
Sell More Wine to every guest
Every guest comes to wine differently. Need a pairing recommendation before springing for a bottle? Want to get out of your comfort zone and try something new? Know what you like and just want to find a good value? SommOne+AI breaks down barriers and opens up opportunities, simultaneously.
Three different guests. Three bottles sold.
The AI Sommelier built on a real recommendation engine.
SommOne+AI profiles any wine in the world based on its place, terroir and grape variety, its profile and characteristics; structure, body, flavors, aromas and vintage. Tens of thousands of data points applied to computational linguistics and data science.
Want to know why Santa Cruz Chardonnay is different from Carneros Chardonnay, Santa Rita Hills Chardonnay and Santa Lucia Chardonnay? Want to add Montrachet, Chablis and the rest of the Chardonnays in the world? SommOne+AI can tell you. And then there are over 1,400 wine regions, 400 grape varieties and vintages.
Then talk with AL, your Digital Somm (you can call me AL or just call him/her whatever you like). AL will match your customer's preferences with your selections, and at the same time know your guest's budget, occasion, food pairings and recommend accordingly.
Know your customers better. Sell more wine.
The fastest way to see SommOne+AI is with your own wines. Send us your wine selection and we'll build a working demonstration around your actual inventory.